First Time Visitors / FAQ

GENERAL-

 

HOW LONG IS A TYPICAL VISIT?

You could spend an hour or several depending on your level of interest in each of our exhibits.  Typically we see folks spending 90 min to 2 hours on an average day.

 

FOOD AND DRINK:

Food and Drink are only allowed in the Event Hall which is usually booked during the day on Saturdays.  Outside food and beverages are not allowed in the museum galleries. There is a pop machine in the entry to the museum, if you are not part of a birthday party in the event hall and do purchase one, it must be drank in the lobby area and not brought into the museum galleries.

 

RESPECTING OUR ARTIFACTS

While we do have items geared towards children throughout the museum and some of our collections are hands on – we are an historic institution dedicated to preservation and we do ask that you respect our signage and not climb onto apparatus (except where instructed) or touch, disturb or remove items from their displays.

 

PHOTOGRAPHY POLICY:

Visitors are encouraged and allowed to take personal photographs or selfies while inside the Firefighters Hall & Museum unless otherwise noted.

 

We highly encourage you to “check in” and share your photos on Facebook, Twitter and Instagram.

 

Tripods and other special photography equipment is not allowed unless pre-approved by museum staff.  Professional photographers, media, etc…should contact in advance for inquiries on projects involving the museum.

 

Group photos, family photos and other staged sessions are available upon request with museum approval. (Fees may apply depending on use and extent.)

 

We do ask that you refrain from using a flash inside the museum.

 

 

ACCESSIBILITY:

While we are a handicap accessible entity and have the following available:

 

  • Designated handicap accessible parking spaces located near the main entry to the museum.

 

  • Wheelchair accessible restrooms in the lobby

 

  • Certified Service Animals are welcome

 

  • PCA’s enjoy FREE admission when accompanying their clients

 

FIRE TRUCK RIDES

April 1st to October 31st our Ride Truck is brought out weather permitting for our visitors to experience with a short trip around the neighborhood.  Rides will be announced throughout the day to museum patrons only and are at the discretion of museum employees.  Children must accompanied by an adult on the Fire Truck.

 

PARENTS AND CHILDREN –

 

SUPERVISION:

Children under the age of 12 MUST be directly supervised and monitored at all times and in all areas whether you are visiting on your own or with an event or birthday party.  Unsupervised children or distracted adults (i.e. cell phone usage) may be a reason for museum staff to ask you to leave.

 

STROLLERS:

Strollers are welcome at the museum, however, some of our areas have tight spaces and their use may be challenging.  Over-sized strollers, jogging strollers, and side-by-side strollers should be left outside the Firefighters Hall & Museum due to these constraints. We appreciate you planning for this before you come.

 

CHANGING STATIONS:

Both the men’s and women’s restrooms have changing stations.  The restrooms are located in the lobby just inside the main entrance to the museum.